Full-Cycle IT Managed Services

On-site IT Staff

Dedicated engineer on-site technical support for 5 region VPN network domain controller authentication

Core Industry Pain Points

  • Complex multi-site network management: 5 offices are connected via Huawei firewalls to form a single internal LAN, while 3 lab subnets remain isolated from the internet but can communicate with each other. Personal VPN connections are difficult to troubleshoot.
  • High demand for internet behavior management: Requires expertise in configuring and troubleshooting Sangfor AC and AF, along with specialized skills for web authentication and Active Directory integration.
  • High requirements for wireless network coordination: Proficient in installing and debugging Aruba wireless networks; coordinate wireless connectivity across 5 offices; Wi-Fi authentication based on domain controller accounts.
  • Challenges in maintaining virtualized clusters: VM-based clusters involve multiple servers and storage systems. Full VM backups and individual data backups require specialized expertise for system recovery after failures.
  • Complex switch configuration: Specific to Huawei switches. The main office uses stacked core switches for redundancy, while labs, offices, and production areas are on separate VLANs with no interconnectivity.
  • High operational requirements for security equipment: Proficiency in encryption basics, advanced mastery of bastion hosts, expert-level skills with backup software and NAS, and ability to install client software for experimental data systems.

Solution Overview

Dedicated on-site IT engineers for enterprises with multi-location operations and complex network environments. Expertise in configuring and troubleshooting professional-grade equipment including Huawei firewalls, Sangfor AC/AF, Aruba wireless systems, VMware virtualization clusters, and Huawei switches. Service scope and hours are customized to client requirements. Delivery options include on-site visits (unlimited), remote support, and phone assistance.

Core Features

  • Firewall Management: Huawei firewall deployed across 5 office locations for VPN networking. Internal networks operate within the same LAN; laboratory subnets are isolated yet capable of mutual access. Personal VPN connections configured for debugging.
  • Internet Behavior Management: Sangfor AC and AF Debugging & Configuration, Internet Authentication, and Domain Controller Integration
  • Wireless Network Management: Aruba wireless deployment and commissioning, 5 office wireless collaboration, domain controller account authentication
  • Virtualization Cluster: Manage VM clusters across multiple servers and storage; perform full system and data backups for virtual machines; enable rapid recovery of failed systems.
  • Switch Management: Huawei switch technology, multi-core stacking with redundancy, and isolated management via dedicated network segments.
  • Security Device Operations: Encryption System Management, Advanced Bastion Host Usage, Backup Software and NAS Administration, Client Installation for Experimental Data Systems
  • IT Services: Standard network cabling, access control maintenance, and CCTV troubleshooting. Extensive experience in low-voltage systems for the pharmaceutical industry.
  • Flexible Service Model: Tailored service scope and hours based on customer needs, available via in-person, remote, or phone support.

Tangible Results

  • Dedicated on-site engineering support for rapid resolution of IT issues
  • 5-site VPN network domain controller authentication for secure and efficient multi-location collaborative work
  • Professional network device management capabilities to ensure network stability and security
  • Professional virtualization cluster maintenance to ensure high availability of core business systems.
  • Flexible service models tailored to enterprise needs, reducing IT management costs and complexity.

Industry Solutions

General ManufacturingElectronics and SemiconductorsMedical DeviceAutomotive Parts